How to Protect Yourself From Scam Calls and SMS Attacks

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Why It Matters
Scam calls and fake SMS messages are increasing worldwide—including in the Philippines.
Common scams include:

“Your package is undeliverable, click here.”

“You won a prize, just send your info.”

“This is your bank, confirm your

Common Types of Telecom Scams

TypeDescription
SMS Phishing (Smishing)Fake text messages that include malicious links.
Call Scams (Vishing)Voice-based scams pretending to be banks, police, or delivery companies.
SIM Swap FraudScammer tricks carrier to transfer your number to a new SIM.
Loan/Investment Offers"Too good to be true" offers asking for deposits or fees.

How to Protect Yourself

✅ 1. NEVER click links from unknown SMS messages

  • Especially if they ask for personal details, passwords, or payment.

✅ 2. Don't answer unknown international numbers

  • Calls starting with +44, +882, etc. are often scams.

  • If answered, some can charge you per second (callback fraud).

✅ 3. Register and verify your SIM card

  • In the Philippines, SIM registration is now required.

  • It helps telcos block unregistered scam SIMs.

✅ 4. Use official apps to monitor your account

  • Smart users: use GigaLife

  • Globe users: use GlobeOne

  • Both can show data usage, subscriptions, and alerts.

✅ 5. Install Anti-Scam Apps or Enable Built-in Filters

  • Use: Hiya, Truecaller, or built-in Android/iOS spam filters.

  • These help identify spam and block known scam numbers.

✅ 6. Report scam messages or calls

  • Text "SCAM <number>" to 7726 (for Smart, Globe, DITO)

  • Or report through NTC website or your telco’s app

 

Bonus Tips

  • Don’t share OTP (One-Time Password) with anyone—not even someone claiming to be from your bank.

  • Use 2FA (two-factor authentication) on social media and bank apps.

  • Be cautious of messages that create urgency or fear (“Act now or lose access!”)

 

Summary:

If something feels off, it probably is.
Always verify, never click blindly, and use tools from your telecom provider to stay protected.

 

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